Shipping policy

Thank you for shopping with [Your Store Name]. Below are the terms and details of how we ship our clothing orders. By placing an order, you agree to the shipping terms outlined here.

1. Order Processing Time

  • We process orders within 1‑3 business days after payment is confirmed (excluding weekends and holidays).

  • If there will be a delay (e.g. high volume, holiday, inventory issues), we’ll notify you via email.

  • Once your order ships, you’ll receive a shipping confirmation with tracking information.

2. Shipping Methods, Rates & Delivery Time

Shipping Option Delivery Window (after dispatch)* Approximate Cost
Standard (Domestic) 3‑7 business days $[0.00] 
Expedited (Domestic) 1‑3 business days $[0.00]
International Shipping 7‑21 business days (varies by country) varies depending on weight & destination

  • “Business days” exclude weekends & national holidays. Delivery windows begin after order has been dispatched, not from the time of order placement.

3. Free Shipping / Shipping Promotions

  • We offer free standard shipping on all orders within the US.

  • Any applicable free shipping promotion will be applied automatically at checkout if your order meets the criteria.

4. International Orders

  • We ship worldwide .

  • Customs, duties, import taxes, and fees for international orders are the responsibility of the customer. We recommend checking with your local customs office to understand what fees may apply.

  • Delivery times vary by destination; delays due to customs or local postal services are beyond our control.

5. Shipping Restrictions & Address Issues

  • We cannot ship to PO Boxes / APO / FPO in some cases – please verify during checkout.

  • Please double-check your shipping address during checkout. We are not responsible for delays or mis-delivery caused by customers entering incorrect or incomplete addresses.

  • Once an item is shipped, changes to the shipping address can incur an additional fee, if we can facilitate the change at all.

6. Tracking Your Order

  • Once your order is shipped, you’ll receive a tracking number via email.

  • Use the tracking link to check the status of your delivery.

  • If you have issues with tracking (e.g. no updates, delivery seems stalled), contact us at [support email] so we can investigate.

7. Damaged or Lost Packages

  • We inspect all items before shipping, but if your order arrives damaged, please contact us within 3 business days of receiving your item. Include photos of the damage and the packaging.

  • For lost packages: if tracking shows that delivery was attempted or completed but you did not receive the package, contact us and the carrier; we’ll assist you with filing claims.

  • Replacement or refunds for lost/damaged orders will be handled on a case‑by‑case basis.